# Error：Failed to parse board file

**URL:** <https://community.quilter.ai/t/error-failed-to-parse-board-file/401>\
**Category:** Support\
**Created:** [October 13, 2026, 8:29am UTC](https://community.quilter.ai/t/error-failed-to-parse-board-file/401 "2026-10-13T08:29:46Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![lmm\_27182818](https://avatars.discourse-cdn.com/v4/letter/l/0ea827/32.png) [@lmm\_27182818](https://community.quilter.ai/u/lmm_27182818)\
**Post date:** [October 13, 2026, 8:29am UTC](https://community.quilter.ai/t/error-failed-to-parse-board-file/401/1 "2026-10-13T08:29:46Z")

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hi,

Error：Failed to parse board file.I’ve changed my boardoutline into a simple rectangle, still fail.

How to fix it?

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**Author:** ![justin1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.quilter.ai/justin1/32/158_2.png) [@justin1](https://community.quilter.ai/u/justin1)\
**Post date:** [October 13, 2026, 1:08pm UTC](https://community.quilter.ai/t/error-failed-to-parse-board-file/401/2 "2026-10-13T13:08:42Z")

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Hi there,

Thanks for using Quilter and for reaching out! Could you email me the URL of your job submission at [justin@quilter.ai](mailto:justin@quilter.ai)? I can take a look and let you know what is happening on Quilter’s side.

Thanks again,

Justin - Quilter